Hosting and maintenance in detail

Hosting & availability

Your website sits on German servers and is reachable around the clock. We monitor availability continuously and usually notice an outage before you do.

Performance scales with the package you book: from SSD Standard in the entry package to SSD High Performance in the Premium package, each with short load times for visitors from Germany.

Backups & security

Your website is backed up automatically every day, so an earlier version can be restored at any time. On top of that come an SSL certificate for encrypted connections and a firewall with DDoS protection that continuously filters incoming traffic.

We keep security updates to server software and certificates current – monthly or weekly, depending on the maintenance package.

Content changes

We take care of smaller adjustments such as text, images, prices or opening hours for you, quickly and without fuss – without you having to go into the backend yourself.

How many changes per month are included depends on the maintenance package you book: up to 2 in the Standard package, up to 5 in the Premium package. Larger additions such as new subpages are agreed with you separately.

Personal contact

Instead of an anonymous ticket system, you have one fixed contact who knows your project. As a new client you hear from us within 24 hours; with a maintenance package, technical issues are handled with priority.

The Premium maintenance package additionally includes priority support and a short monthly report.

Hosting packages compared

All hosting packages run on German servers with an SSL certificate and daily backups. The difference lies mainly in performance and monitoring.

Maintenance packages compared

All maintenance packages come with a fixed personal contact. The difference lies mainly in the number of changes included per month and the priority with which they are handled.